Helpdesk and customer service software solutions

PRD Software is a software company based in Canberra, Australia and has partners and reseller channels around the world.

PRD Software's sole purpose is to produce outstanding software and solutions for the helpdesk and service desk industry.  Since 1997, we have been developing our award-winning helpdesk software, HelpMaster, and serving clients in over 50 countries.

HelpMaster provides businesses of all sizes with the tools to successfully manage, grow and provide superior client support.  HelpMaster can be used for the following:

• IT helpdesk software
• Customer service and customer support
• Complaints management
• Facilities management
• Issue tracking and ticketing
• Email response management and automation

For details about HelpMaster, please visit the official HelpMaster website at www.helpmasterpro.com