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Wednesday, February 08, 2012

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Author:		Created:	10/16/2008 4:27 PM
The life and times of a software company making service management and helpdesk solutions.

Database upgrades and HelpMaster Pro goes to YouTube!

By Rod Weir on 2/3/2009 1:53 PM

New HelpMaster Pro video tutorials are available.

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A few good DBAs

By Rod Weir on 1/22/2009 6:39 PM

You can't handle the truth! A funny (to a database guy anyway) spin on an old classic.

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New website for PRD Software!

By Rod Weir on 10/16/2008 5:14 PM

PRD Software is launching a new website.

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Service Management Solutions		Company Information		Latest news		Service desk articles		Downloads and Evaluation

Helpdesk software		Contact Us		Blog		Telephone skills for the helpdesk		Download trial version
Email response management		International resellers		Discussion board		Staff to clients helpdesk ratio		Service packs
Workflow and SLA managemnt		Professional services		Twitter		Staffing a helpdesk		Testimonials
Web self-service						How to evaluate helpdesk software		Purchase information
Knowledge base						Why use helpdesk software?
Active Directory						Use Excel for helpdesk reporting

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