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Wednesday, February 08, 2012


	Contact PRD Software Phone : +61 2 62784664 Street Address : Suite 5 Hawker Professional Centre, Hawker ACT 2614 Australia Postal : PO Box 4028 Hawker ACT 2614 Australia Websites : www.helpmasterpro.com www.itilservicedesk.com www.itilservicedesk.co.uk www.servicedesk-software.co.uk www.emailresponsemanagment.net www.australianhelpdesksoftware.com www.australianhelpdesksoftware.com.au

Service Management Solutions		Company Information		Latest news		Service desk articles		Downloads and Evaluation

Helpdesk software		Contact Us		Blog		Telephone skills for the helpdesk		Download trial version
Email response management		International resellers		Discussion board		Staff to clients helpdesk ratio		Service packs
Workflow and SLA managemnt		Professional services		Twitter		Staffing a helpdesk		Testimonials
Web self-service						How to evaluate helpdesk software		Purchase information
Knowledge base						Why use helpdesk software?
Active Directory						Use Excel for helpdesk reporting

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